Basic Support
Best for small fixes & urgent single issues
- ✓ Up to 10 hours per month
- ✓ Support for 1 website
- ✓ Unlimited small tasks
- ✓ Bug fixing & troubleshooting only
- ✕ New development not included
- ✓ Email & chat support
I provide fast, effective bug fixing to resolve errors, broken features and performance problems — from plugin conflicts and theme bugs to update errors and layout issues. Your site works smoothly again, without the downtime.
If your site is showing any of these, I can fix it — usually within 24 hours.
Your site shows a blank white page due to a PHP or memory issue.
Performance dragged down by heavy scripts, plugins or hosting problems.
A server misconfiguration or corrupted file breaks your site.
Media files fail to upload because of permission or server errors.
WordPress can't connect to the database, taking the site offline.
Your website layout breaks after a theme or plugin update.
A fatal PHP error caused by a theme or plugin conflict.
Scripts fail to load, breaking sliders, forms or interactive elements.
Two or more plugins clash and break site functionality.
Security warnings appear due to an improper SSL configuration.
Your theme stops working properly after updates or customisation.
An incorrect URL or SSL setting causes endless redirect loops.
Pages or posts fail to load due to broken permalinks.
Contact forms or notifications fail to send emails.
You're locked out of the admin dashboard by errors or redirects.
WordPress exceeds its allocated PHP memory limit.
Your site is stuck in maintenance mode after an update fails.
WordPress, theme or plugin updates won't complete successfully.
Updates don't appear due to cache or configuration issues.
Your site is compromised by malicious code or a security breach.
Simple hourly rates. No diagnosis fee, no surprises — you approve the estimate before I start.
Best for small fixes & urgent single issues
Best for ongoing maintenance & fixes
Best for agencies & mission-critical websites
Not sure how many hours you need? Send me the error — I'll give you an honest estimate first, for free.
Always good to work with this seller. Professional and reliable — highly recommend. Fixed my White Screen of Death in a couple of hours when two other freelancers couldn't.
I can't say enough good things about Rahatul. He does amazing work, is extremely responsive, and thorough with his explanations. My website is not only beautiful but functions exactly the way I need it to. Thanks so much!
I don't just silence the noise. I find what's really wrong and fix it at the root.